Frequently Asked Questions
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Do You Need a License to Drive an Electric Bike?
Mavric bikes are not meant to be driven by riders under 16 yrs old. Each state has their own set of rules for electric bikes. Please review your local state guidelines and information here: peopleforbikes.org.
You can contact us through our contact page! We will be happy to assist you.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h