Shipping and Returns

SHIPPING POLICY

Mavric shall use commercially reasonable efforts to fill Buyer’s orders within a commercially reasonable timeframe. Mavric shall not be liable for any inability to meet any such timeframes, including any damages arising therefrom. Mavric will ship its products anywhere in the U.S. where delivery is available via major carrier (e.g., UPS Ground, Federal Express, or DHL).

Mavric shall not be responsible for any delay in the delivery of, or failure to deliver, any product due to causes beyond its reasonable control including, without limitation, acts of God, acts of war or terrorism, enemy actions, pandemics, hostilities, strikes, labor difficulties, embargoes, non-delivery or late delivery of materials, parts, and equipment or transportation delays not caused by the fault of Mavric, delays caused by civil authorities, governmental regulations or orders, fire, lightening, natural disasters or any other cause beyond Mavric’s reasonable control. In the event of any such delay, performance will be postponed by such length of time as may be reasonably necessary to compensate for the delay.

RETURN & EXCHANGE POLICY​

Mavric accepts returns within thirty (30) days of the original ship date, so long as the product is in the same condition as the Buyer received it. If a product is not returned in the original, sealed box, the returned product shall be subject to a restocking fee in the amount of twenty percent (20 %) of the amount paid by the Buyer. For all returns, a return authorization must first be obtained from Mavric. Buyer may request a return authorization by contacting Mavric at support@mavricbikes.com. Mavric will not accept returns that have not been authorized by Mavric. Once the product has been returned to Mavric and Mavric has determined in its sole discretion that the product is in the same complete (including all components) and undamaged, Buyer’s purchase price, less shipping and handling, will be refunded to Buyer in a commercially reasonable timeframe.

Based on 2491 reviews
87%
(2176)
9%
(231)
3%
(83)
0%
(0)
0%
(1)

love the bike

Fenders

We have 2 Mavric bikes and decided to order the fenders. It just completes the bike, looks good and will be nice to have if we ever get caught in the rain.

Mavric is the BEST!!!

Battery is awesome

The battery level never moved, I didn't pedal at all and made it to work in only a few minutes. I am Going to buy my wife an e-bike now because she loves mine so much.

PERFECT...!!!!!

Nothing to dislike bike came in perfect condition thank you to everyone at the company for the hard work.

Happy riding

I bought this for the folding feature since I like to meet some friends 30+ miles away. I look forward to many future days of happy riding.

Really happy!!

I really like this bike. It has more power than I expected. I’m up in my late 70s but it handles really well. I’m really happy with my bike and would recommend it for anyone. If I can handle it at my age anyone can.

No issue

In my personal experience, this bike is perfect for what I intend to use it for... I have had no issues thus far.

Wow what a bike!!!

So better than expected. I am 66 years old and have not been on a bike in over 30 years. Today was first ride and it was amazing. Pedal assist is amazing when I get tired.

Fast shipping! Fun bike

Arrived fast. A little hard to put together instructions were a little vague. But so far love it.

Hope for many years of use

Very nice bike and rides great. Well built. Hope for many years of use.

Affordable performance

A great option if you do not want to spend over three grand on a quality e-bike!
I love mine so much, I bought another for my girlfriend!
Very quick acceleration. Easy to use. The range seems consistent with what is advertised.

Great for everyone

Although I did have a bit of a wait for delivery, it was well worth it. This bike is surprisingly comfortable and powerful with a long-lasting battery. There are several pre-installed mount locations to add aftermarket baskets, bottle holders, and other useful items. I love the tires and ride. I Would highly recommend this bike.

Great Bike

I reviewed bikes for over a year and went for this one on a prime day. You couldn’t beat the deal. I’m so glad I went with it. The bike has been great so great that I bought another one.

Well Worth bike

I was blown away by how beefy this thing is. 100% recommend. It’s pretty basic, but the simplicity and strength of this bike make it well worth the money.

Great Bike

Although it took a considerable amount of time to receive the bike, the bike itself is beautiful and rides great.

Like the bike

I’m glad that I bought this bike. My son doesn’t like taking a bicycle, but now he drives it daily. I can tell he enjoys it when he uses this bike

K
Mavric Vibe - WHITE
Knox Pradon
Best bike ever. goes up hills with no problems. I love it

I live in the mountains and this bike has no problems going up or down. I love it so much my husband got one too.

Great electric bike!

This was my first electric bike and I love it. It is fun to ride and picks up very well.

Easy assembly.

Easy to assemble, easy to use, had a small issue with the battery so contacted the seller, the response was immediate and very accommodating! Would buy again from the seller, we love our bikes!!

Very Nice Bike!

I was a little apprehensive about buying a Mavric Cruz 2.0 folding bike, but I have been very pleasantly surprised. It is very well built, performs great, and as of now, I am very pleased.

Awesome customer support after buying

I Had a front tire issue after purchasing. customer support took great care of me and refunded the repair at my local bike shop, He was timely in responding to my emails almost immediately even after hours. I love the bike and rate Mavric Cruz 2.0 as excellent in customer service.

Wonderful deal and bike

So easy to put together, and rides great with power and comfort.

Love my bike

I Love the speed seeing how I had a smaller electric bike before. Rides well!!! I am Glad I made the purchase!

Buy one

This bike is fun an easy to ride, ordered a second one for my son, very happy with these bikes, buy one!

Power When you Need it

500 or 750 Watt Motor

The "Get Up" for your "Go"

Top Speed up to 28 MPH

Forged Aluminum Frame

Durability when it counts

48V Samsung Battery

40-60 miles per charge

7 Speed Shimano Gears

Off Road? Outstanding!