Shipping and Returns

SHIPPING POLICY

Mavric shall use commercially reasonable efforts to fill Buyer’s orders within a commercially reasonable timeframe. Mavric shall not be liable for any inability to meet any such timeframes, including any damages arising therefrom. Mavric will ship its products anywhere in the U.S. where delivery is available via major carrier (e.g., UPS Ground, Federal Express, or DHL).

Mavric shall not be responsible for any delay in the delivery of, or failure to deliver, any product due to causes beyond its reasonable control including, without limitation, acts of God, acts of war or terrorism, enemy actions, pandemics, hostilities, strikes, labor difficulties, embargoes, non-delivery or late delivery of materials, parts, and equipment or transportation delays not caused by the fault of Mavric, delays caused by civil authorities, governmental regulations or orders, fire, lightening, natural disasters or any other cause beyond Mavric’s reasonable control. In the event of any such delay, performance will be postponed by such length of time as may be reasonably necessary to compensate for the delay.

RETURN & EXCHANGE POLICY​

Mavric accepts returns within thirty (30) days of the original ship date, so long as the product is in the same condition as the Buyer received it. If a product is not returned in the original, sealed box, the returned product shall be subject to a restocking fee in the amount of twenty percent (20 %) of the amount paid by the Buyer. For all returns, a return authorization must first be obtained from Mavric. Buyer may request a return authorization by contacting Mavric at support@mavricbikes.com. Mavric will not accept returns that have not been authorized by Mavric. Once the product has been returned to Mavric and Mavric has determined in its sole discretion that the product is in the same complete (including all components) and undamaged, Buyer’s purchase price, less shipping and handling, will be refunded to Buyer in a commercially reasonable timeframe.

Based on 2033 reviews
90%
(1836)
7%
(151)
2%
(45)
0%
(0)
0%
(1)
Excellent Choice

I am amazed by the battery life and range of the Mavric Cruz 2.0 Fat Tire Electric Bike. The battery lasts for a significant distance, allowing me to go on long rides without worrying about running out of power. The bike's energy-efficient motor ensures optimal use of the battery, maximizing the range. I appreciate the battery indicator, which provides accurate information about the remaining charge. If you're looking for an electric bike with impressive battery performance, the Mavric Cruz 2.0 is an excellent choice.

Happy purchase

I'm impressed by the exceptional quality and attention to detail of the Mavric Cruz 2.0 Fat Tire Electric Bike. The frame is solidly built, and the components are of high quality. The bike's design is sleek and modern, and the LCD display provides all the necessary information during rides. The brakes are responsive and reliable, ensuring safety on the road. I couldn't be happier with my purchase.

Extremely simple

These bikes, have plenty of power and can go just about anywhere. Assembly is extremely simple. I wish the instructions came with a little bit more information on how to tune certain things like gearing and brakes. The weakest part of this bike is its brakes. I would highly recommend these bikes to anyone.

Happy joy rides!

Love it. It’s about what I expected. Gonna order another one for my friend! Happy joy rides!

Good experience

I'm very pleased with the Mavric Cruz 2.0 so far. I've only had it for two weeks, but it seems to be built well... The packaging was good. The only thing was the Derailer needed to be adjusted at my local bike shop...

Impressed by the power

I am very impressed by the power, distance, style, and handling in the mountains around Santa Fe.

Blast riding

Mavric Cruz 2.0 is a blast to ride, and I feel that they are well-built for the money. As soon as we receive the new battery, we will take them on the bike path near our house and put some miles on them. Great bike and has great customer service 👍 highly recommend it.

Power and smooth ride

Plenty of power and a smooth ride. Have had no problems so far. Great investment.

Good exercise and fun

I love my bike, good exercise, and good fun.

Better than expected

The bike arrived with no damaged and no issues were putting it together. The bike is performing better than expected.

Fun adventure

Everything about the bike was perfect. No complaints. I did fall once but I'm still getting the hang of it. So far 50 miles today.

Wow

After getting things adjusted to my liking, took it on a made in voyage, uphill straight roads, etc. I rode it about 13 miles before the temperature hit 100.
All I can say is WOW, what a bike. I would recommend these bikes to anyone.

Incredible

I Highly recommend this bike. A great ride at an incredible price!

Fun and durable bike

It's the most fun and durable bike I’ve ever had in my whole life. I highly recommend it.

Blown away

I was blown away by how fast the bike and the quality exceeded my expectations.

Fun and durable

The most fun and durable bike I’ve ever had in my whole life. Mavric Cruz 2.0 is highly recommended.

Perfect

We did a lot of research to find the best e-bike. The Mavric Cruz 2.0 is perfect! I love the ride and the ease of the bike shifting. This bike is so much fun. Highly recommend ⭐️

Sleek and aggressive

I've only used it a few times so far but it's perfect for me. Sleek and aggressive at the same time. I am Looking forward to getting out on the trails!

Great price

Mavric bikes are a high-quality product for a great price point. I highly recommend them!

Summer ridding

Mavric Cruz 2.0 bike is awesome, I’ve been enjoying my summer riding around the city. I Love this bike!

I love Mavric Cruz 2.0

I have four E-bikes, and I LOVE the Mavric Cruz 2.0. The only thing I’d change is the brakes. They aren’t good.

Great choice!

This is my first e-bike. I have to say that I am happy with it.
For the price point, you cannot find a better e-bike, it performs well on trails and as a city commuter.

Thumbs up

Delivery was fast, I must be lucky and there was a local warehouse. Packaging was outstanding, none of my other ordered bikes have been packaged this well.
Thumbs up Mavric, keep it up. Hopefully, this bike will last me a while and will get another one once this one is done.

No issue

Great bike great price. Over 50 miles on it no issues.

Worth every penny.

Worth every penny. It arrived fast and the bike was solid. I am Happy with my purchase.

Power When you Need it

500 or 750 Watt Motor

The "Get Up" for your "Go"

Top Speed up to 28 MPH

Forged Aluminum Frame

Durability when it counts

48V Samsung Battery

40-60 miles per charge

7 Speed Shimano Gears

Off Road? Outstanding!